Terms of Use

1. Overview

Welcome to AnalyseMyHealth - a privacy-first health analytics platform designed specifically for New Zealand families. We help you understand your health data through AI-powered analysis while maintaining the highest standards of data protection and privacy.

What We Offer:

• Secure PDF processing of medical reports
• AI-powered health parameter extraction
• Personalized health insights and trend analysis
• Multi-device access to your health data
• Advanced privacy protection with automatic PII redaction

Our Commitment: We prioritize your privacy above all else. Your health data is protected with enterprise-grade security, automatic PII redaction, and strict data isolation. We never sell your data, share it with third parties for marketing, or use it for any purpose other than providing you with personalized health insights.

2. Data Collection & Storage

✅ What We DO Store:

• Your email address - For account authentication and communication
• Health parameter values ONLY - Just the numbers and units, such as:
  • "Total Cholesterol: 5.2 mmol/L"
  • "Blood Pressure: 120/80 mmHg"
  • "HbA1c: 5.6%"
  • "Iron: 18 µmol/L"
• Test dates - When each measurement was taken
• Parameter names - The type of test (e.g., "Total Cholesterol", "Blood Glucose")
• Optional notes - Context and medication notes you choose to add

❌ What We DELETE/REDACT Immediately:

• Your PDF files - Deleted from memory within seconds of processing
• Your name - Replaced with [REDACTED]
• Addresses - Home, work, clinic addresses all removed
• Phone numbers - All phone numbers redacted
• Bank details - Any financial information removed
• Hospital/clinic names - All provider names redacted
• Medical record numbers - Patient IDs, MRNs removed
• NHI numbers - Your National Health Index number redacted
• Doctor names - Healthcare provider names removed
• Any other personal identifiers - Social security numbers, passport numbers, etc.

3. How Our Platform Works

Here's the complete workflow when you upload a medical PDF:

🔍 AI-Powered Analysis

When you ask questions like "How has my cholesterol changed?", we use:

• Vector Search: Finds relevant health data from YOUR records only (Cloudflare Vectorize)
• GPT-4o: Generates personalized answers based on your data
• User Isolation: All queries are filtered by your user ID - you only see your own data

4. Privacy & Compliance with NZ Privacy Act

✅ NZ Privacy Act 2020 Compliance

This platform is designed for New Zealand users and follows the NZ Privacy Act 2020 principles:

• Principle 1: We only collect what's necessary (email + health numbers)
• Principle 3: We collect directly from you (PDF uploads)
• Principle 5: Your data is protected with enterprise-grade security
• Principle 6: You can access your data anytime via your dashboard
• Principle 11: Your data is used only for your own health insights
• Principle 12: You can request deletion of your account anytime

❌ GDPR - We Cannot Comply

🔐 Your Data Rights (NZ Users)

• Access: View all your health data anytime via your dashboard
• Correction: Edit your health records directly through the dashboard
• Deletion: Delete individual records or request full account deletion anytime
• Export: Contact us to download your data in CSV/JSON format

🚫 What We DON'T Do With Your Data

• Never sell your data - Not now, not ever
• Never share with third parties - Except Azure/OpenAI for processing (as explained above)
• Never use for marketing - No spam, no ads, no tracking
• Never share with insurance companies - Your data stays private
• Never share across users - You can't see anyone else's data, and they can't see yours

🌐 Third-Party Services

We use the following trusted third-party services to operate our platform:

• Microsoft Azure: Cloud hosting, database, AI services (Document Intelligence, Content Safety, OpenAI)
• Cloudflare: CDN, DNS, Workers (serverless functions), Vectorize (vector database)
• OpenAI: AI models for text analysis (GPT-4o-mini, text-embedding-3-small)

All third-party services process data according to their respective privacy policies and are bound by our data processing agreements.

5. Liability & Important Disclaimers

What This Platform IS:

• A tool to organize your health test results
• A way to visualize trends in your health parameters
• An AI assistant to help you understand your numbers
• A secure platform for personal health data management

What This Platform IS NOT:

• NOT medical advice or diagnosis
• NOT a replacement for your doctor
• NOT a medical device or diagnostic tool
• NOT clinically validated or FDA/Medsafe approved
• NOT suitable for emergency medical situations

🛡️ Limitation of Liability

To the maximum extent permitted by law:

• We are NOT liable for any health decisions you make based on this platform
• We are NOT liable for data loss, errors, or inaccuracies
• We are NOT liable for any indirect, incidental, or consequential damages
• As this is a free service, our total liability is limited to $0 (zero dollars)

Your Responsibilities

• Always consult your doctor before making health decisions
• Verify all data - Check that extracted numbers match your PDF
• Use at your own risk - You assume all risk of using this platform
• Must be 18+ years old to create an account
• Don't upload others' data - Only your own medical records

6. Account Terms & Acceptable Use

Account Requirements

• You must be at least 18 years old
• You must provide a valid email address
• One account per person
• You're responsible for keeping your password secure
• You must not share your account credentials

Acceptable Use

You agree to use this platform only for:

• Uploading YOUR OWN medical records
• Personal, non-commercial use
• Understanding your own health data
• Tracking your health parameters over time

Prohibited Activities

You may NOT:

• Upload other people's medical records without explicit written consent
• Attempt to access other users' data
• Reverse engineer, scrape, or copy the platform
• Use the platform for commercial purposes without authorization
• Violate any laws or regulations
• Abuse, overload, or attempt to disrupt the system
• Use automated tools to access the platform (bots, scrapers)
• Share, sell, or distribute your account access

Account Termination

We reserve the right to suspend or terminate your account if you violate these terms. You can delete your account anytime through the dashboard or by contacting us. Upon account deletion, all your data will be permanently removed within 7 days.

7. Service Terms

Free Service

AnalyseMyHealth is currently offered as a free service with no subscription fees or payment required.

What's Included (Free):

• Unlimited PDF uploads
• AI-powered health parameter extraction
• Personalized health insights and analysis
• Health data storage and trends visualization
• Manual data entry
• Multi-device access

No Hidden Fees

There are no hidden fees, charges, or premium tiers at this time. All features are available to all users at no cost.

Future Changes

While the service is currently free, we reserve the right to introduce pricing or premium features in the future. If this occurs:

• Existing users will be notified at least 60 days in advance
• Current features may remain free (grandfathered)
• Any paid features will be clearly optional
• We will never charge for features you're already using without advance notice

Service Availability

We strive to maintain high uptime and availability, but as a free service, we make no guarantees regarding:

• Continuous, uninterrupted access
• Service level agreements (SLAs)
• Response times for support requests
• Long-term availability of the service

8. Changes to These Terms

We may update these Terms of Use from time to time as the platform evolves. When we make changes:

• We'll update the "Last Updated" date at the top
• For minor changes (typos, clarifications), we'll just update the page
• For major changes (pricing, data usage, liability), we'll email you at least 30 days in advance
• Continued use of the platform after changes means you accept the new terms

We recommend checking this page periodically for updates. Significant changes will also be announced on our homepage.

9. Contact Us

We value your feedback and are here to help with any questions or concerns.

What to Contact Us About:

• Questions about how your data is handled
• Requests to delete your account
• Requests to export your data
• Reporting bugs or technical issues
• General feedback or feature suggestions
• Privacy concerns or data breach reports
• Partnership or business inquiries